Delivery Information

Products that are currently in stock will be dispatched within 5-7 working days.  Please allow 14 -28 days for most personalised and special orders to be made and dispatched to you.

If you have orderded something bespoke, estimated delivery times will be given during the discussion and ordering process, due to the nature of what the product may be.

Also in regards to payment of commissioned/bespoke products, they may need to be paid for by other means, such as cheque or bank transfer.  Cheques will need to be cleared before dispatch, which could take approximately 1 week.

Online payments must be made prior to dispatch.

Please note: Customers who require delivery for a specific date should phone or e-mail us prior to ordering, to ensure it is possible, although we are usually able to meet most dates.

If a delivery time is not specified at the time your order is placed, then we cannot guarantee delivery for that date.

Also, please be aware that we do have extremely busy periods throughout the year, such as, Valentines day, Mothers day and especially Christmas...when we have alot of extra work, so it would be best advised not to leave ordering special gifts to near to the date they are required, so avoiding disappointment.